Project Manager/Java

 Responsibilities

• Deliver multi-service line programs as per contract commitments
• Defining Program governance and controls
• Customer Stakeholder Management – Keeping Customer informed, Maintain positive relationship, Understand the pulse of the customer
• Manage risks proactively and find solutions for customer problems
• Drive high margins using Margin levers  – Track Bid vs Did. Maintain revenue and margin forecasts/actuals;
• Work with service lines closely and ensure customer resource requirements are met. Maintain healthy relationship with internal competencies and service lines
• Track and report performance against the plan, drive value adds, monitor resource utilization, control attrition
• Review and report operation metrics, assess risk and drive mitigation plans
• Review and manage SOW / work orders / change orders end to end
• Contribute to Pre-sales activities and RFP response – Solutioning

• Experience in handling delivering large and multiple programs to customers in heterogeneous technology landscape
• Self-motivated and self driven individual with passion for high quality delivery and customer engagement mindset
• Experience in end to end customer delivery covering SDLC, Agile, code quality frameworks, test methodologies & releases
• Should be customer facing, capable of conducting monthly and quarterly reviews with customer on delivery
• Portfolio Management experience
• Strong leadership and management skills
• Must be detail oriented and able to manage and maintain all facets of complex assignments
• Ability to find innovative ways to resolve problems
• Work effectively with internal competencies for solution and resources
• Ability to work positively with the wide range of individuals involved in program management
• Any past experience managing Amazon or ServiceNow customers and experience in SaaS based companies is a plus