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Finance & Operation Manager in Mumbai...

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Finance & Operation Manager

Diverse Lynx India Pvt. Ltd. Mumbai, Maharashtra (Onsite) Full-Time
Operations

Finance and Operations Manager

Operations

Role Overview

:

Job Title

:

Finance and Operations Manager

Reward Level

:

Junior/Middle Management

Functional Area

:

Store Operations

Reports to

:

Store Manager

Purpose of the Job Role





To be accountable for all aspects of the floor operation handling, working with the supervisors and delivering brand compliant stores that are visually attractive and easy to shop

To maintain operational and stock level efficiency to support store sales


To function as a duty manager in the store in the absence of the Store Manager

Key Accountabilities

Implementation of BU and marketing guidelines.

Ensure store layout is in line with Marks and Spencer layout and guidelines

Be familiar with local competition and respond accordingly in order to create competitive advantage

Line manage Finance and Operations Supervisor and the store team using effective SOP coaching to achieve efficiency

Agree employee rotas and numbers and ensure key seasonal events are effectively staffed

Ensure all health and safety requirements are fully compliant

Enhance sales through analysis of trends such as footfall, conversion, UPT etc

Monitor achievement of sales targets and suggest corrective measure where required

Ensure a smooth and accurate process for stock management in the store

Manage stock loss through reduction of soiled and damaged

Ensure sequential links for layout in consultation with the Visual Merchandiser

Manage and analyze Store Profitability through various report generation

Maintain operational SOPs to adhere operational and financial guidelines intact.

Vendor and facility management to promise operational efficiency solving day to day issues.

To manage, audit (Internal/External) and maintain Fire, Health and safety guidelines.

Cash Management and maintain related SOP

To facilitate repair and maintenance through vendors as and when required.

To do Mall management co-ordination, Ensure payment of bills to ensure a compliant store.

To support HR and Training related SOP






Key Measures/KPIs

Sales

Service

Standards

People

54

Operations

Business Competencies

Setting Direction

creates a clear plan for themselves and as part of the team that

delivers monthly business priorities

acts with pace to deliver high standards on time

Decision Making

makes decisions at pace with short term impact and supports

others in their decision making

uses a range of information in a well thought out way addressing

potential risks

Managing Ambiguity

delivers consistent results in times of uncertainty, sets a clear

example with others

understands and supports others to adapt to changing priorities

People & Resource

identifies and makes the most of resources and relationships to

deliver success

Management

uses Performance Management encouraging self and others

to improve their performance by seeking feedback

Communicating &

presents information clearly and concisely to gain support from

Influencing

others

adapts style and methods confidently to the situation and

audience

Business Leadership

understands and is committed to the business plan and priorities

builds confidence in self and others to deliver for the business

Commercial Acumen

applies knowledge of our products, our business and

competitors

consistently uses all opportunities to drive performance of their

area

Innovation & Change

is open and positive about new ideas and encourages others

understands and implements business solutions in their area

Key Relationships I Stakeholders

Regional Manager

Regional Finance and Operations Manager

Store Manager

Store Teams

Third party contractors

Human Resources Business Partner

Recommended Skills

  • Auditing
  • Business Efficiency
  • Cash Management
  • Communication
  • Consulting
  • Decision Making

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Job ID: 10554163

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