IN
0 suggestions are available, use up and down arrow to navigate them
Manager, SMB Integrations in Chennai,...

Create Job Alert

Get similar jobs sent to your email

Apply to this job.

Think you're the perfect candidate?

Manager, SMB Integrations

PayPal Chennai, Tamil Nadu (Onsite) Full-Time
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure. 

Job Description Summary:

What you need to know about the role

As Manager of the SMB Integrations team you will lead the APAC and AU SMB Integration Engineering team, as part of Global Merchant Services, focusing on small to medium businesses. As an outstanding leader you will lead one of PayPal’s SMB Integrations teams, forming partnerships with commercial and operational teams. You will have the responsibility of building, maintaining, motivating and developing a team of Integration Engineers, working directly with Sales Leadership to achieve Sales & Company goals. We are seeking an experienced leader with fast innovative thinking skills, technical knowledge, and a solid business acumen.

Specifically, the role manages a team of customer facing Integration Engineers that support SMB merchants onboarding across the range of PayPal’s suite of products via direct integrations, or via a third-party partner such as a shopping cart or payment service provider (PSP).

As part of the SMB Integrations leadership team, you will partner closely with peers and other leaders to continually enhance and promote the services provided to delight PayPal’s customers and stakeholders.

Meet our team

Our team is based in India and Hong Kong and we look after SMB merchants in the APAC and AU markets. We are a highly collaborative, motivated and curious team and supporting each other is a daily priority for us.

Job Description:

Your way to impact

As the successful candidate, you will lead the APAC and AU Team of SMB integrations engineers. As a proven people leader with strong coaching and development focus you will drive and motivate this team of engineers to achieve their personal and organizational goals.  Successfully partnering well with our sales stakeholders is a critical part of the role.  

Your day-to-day

  • Will require you to be a strong people leader, with a proven track record in working in a target-driven environment and the ability to maintain high levels of engagement amongst the people you lead.
  • You will review, communicate and coach to daily performance, quality, behaviour and attendance standards at the individual and team level. Utilize formal corrective action procedures as required.
  • You will schedule, prepare and lead the required number of 1:1 coaching and team learning sessions and stand-ups that are interactive, engaging and teammate driven based upon developmental needs. 
  • You will know and support company and departmental procedures; regularly review and ensure that teammates follow procedures, process flows and guidelines. 
  • You will participate in teammate selection, internal talent movement, succession planning, training needs assessments and closure of knowledge gaps. 
  • You will establish relationships and engage with other people managers and key stakeholders in the development of new processes, products, and procedures for your designated segment through attendance at meetings and communication with Leader and other business units. 
  • You will target, track, and report team performance. Use multiple sources of data to refine execution and resourcing plans to reflect business priorities. Ensure support contacts are resolved in accordance with service levels and commitments.

What do you need to bring

Requirements:

  • Experience of leading customer facing teams and partnering with internal organisations. Can demonstrate strength in driving business results through influencing and motivating teams.
  • Minimum 5 years in consumer centric environment with 3+ years of work experience leading customer facing teams.
  • Proven ability to manage and influence stakeholders at multiple levels, across different functions and locations.
  • Customer focused and change agent with detailed understanding of how to inspire teams to create innovative and customer driven solutions.
  • Passion to secure, retain and develop talent.
  • Inspirational Coach. Willingness to share expertise and formally introduce new methodologies to drive efficiencies.
  • Strong written and verbal communication skills.
  • Ability to work and collaborate in a global and remote environment.
  • Occasional travel for wider team and leadership meetings.

Preferred Qualifications:

  • Prior experience in payment processing and/or e-commerce is highly desirable.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit

Who We Are:

to learn more about our culture and community.

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visit  ,   and  .

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .

Any general requests for consideration of your skills, please

]]>

Recommended Skills

  • Assessments
  • Business Priorities
  • Commercial Awareness
  • Corrective And Preventive Action (Capa)
  • Curiosity
  • E Commerce

Apply to this job.

Think you're the perfect candidate?

Help us improve CareerBuilder by providing feedback about this job:

Job ID: R0110516

CareerBuilder TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.