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Data Center Consulting – Network in G...

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Data Center Consulting – Network

Diverse Lynx India Pvt. Ltd. Gurugram, Haryana (Onsite) Full-Time
Data Center Consulting – Network
 

Role:                                      Network Engineer – L2 Support

Exp required:                     5-8 years

JD:

The Network Engineer assists in the implementation of network architectures, including LANs/WANs, LAN

Internet working, and connections with the WAN environment. The incumbent is responsible for identifying hardware and software technical problems and malfunctions related to LANs/WAN s and related networking equipment. The Network Engineer will continuously strive to improve client support, identifying opportunities and recommending solutions for improving service efficiency and effectiveness.

ESSENTIAL FUNCTIONS:

•             L2 Support – Work on Tickets escalated by L1 & Higher-level support on fault management

•             Monitor and control infrastructure performance in the areas of response, throughput, and availability

•             Help configure, install, and maintain necessary LAN/WAN hardware and software to run production applications and to perform development

•             Review assigned service requests daily, following up and providing status updates to clients; ensure data pertaining to the status of service requests is entered into help desk problem tracking systems accurately and promptly on a daily basis to provide an up-to-date picture of service delivery status and backlog

•             Assist in Change Management and provide required support

•             Assist in designing networks; implement identified solutions, make suggestions for ensuring a cost-effective and efficient

•             Install, monitor, maintain and upgrade switches, hubs, networks, routers, and systems hardware.

•             Should be able to do alert management, troubleshooting, break fixing and coordination with help desk team, and other IT groups when issues or problems arise.

•             Engage in performing Root Cause Analysis of incidents.

•             Aid in locating the necessary tools and processes to identify troublesome trends; plans to resolve and prevent problems from recurring in the network; maintain high service levels for the user community; have familiarity with the method used to easily compare installation performance against established performance objectives

•             Ensure a stable performance environment for enterprise systems and that problems occurring in corporate network are identified and solved as rapidly as possible; provide critical and essential service to places enterprise-wide

•             Assist in the implementation of test plans (including functionality, integrity, and stress testing; test matrixes; and definition of test methodologies and strategy); aid in the development of automated test suites for product regression and stress

•             Participate in various IT projects intended to continually improve/upgrade the network infrastructure, such as evaluation of new software and hardware required to meet a business need or to make a process more cost effective

•             Identify opportunities and recommend solutions for improving service efficiency and effectiveness; participate in IT initiatives to address service issues keeping abreast of technical aspects of the PC-LAN / WAN computing environment

•             Implement network architectures, including LAN-to-WAN, LAN-to-LAN, and WAN-to-WAN communications.

•             Follow procedures for LAN/WAN administration (e.g., security, reliability)

•             Should have experience working in a Network Operation Center

•             Coordination with various vendors including but not limited to OEM's and ISP's.

SNo        Primary Skill        Rqrd./Dsrd.

1              Routing protocol experience, including an understanding of OSPF and EIGRP        Required

2              Experience with switch operation and configuration, including VLAN creation and administration Required

3              Extensive knowledge of test platforms, including evaluation of test equipment and design test networks                Required

4              Understanding of spanning-tree operation           Required

5              Experience on MNS tools like WhatsUP gold / Solarwinds.             Required

6              Knowledge on Cisco UC Required


Job Loc- Gurgaon
Yrs of Exp-5+Yrs

Recommended Skills

  • Administration
  • Change Management
  • Communication
  • Help Desk
  • Infrastructure Management
  • Networking Hardware

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Job ID: 12881763

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