You’re being taken to an external site to apply.
Enter your email below to receive job recommendations for similar positions.PROCESSING APPLICATION
Hold tight! We’re comparing your resume to the job requirements…
ARE YOU SURE YOU WANT TO APPLY TO THIS JOB?
From the resume you’ve given us, it doesn’t look like you have the required skills for this position. This will lower your chances of success when it comes to receiving a job offer.
"Job Requirements of IT Support Engineer:"
-
Employment Type:
Full-Time
-
Experience:
Not Specified
-
Education:
Not Specified
-
Travel:
Not Specified
-
Manage Others:
Not Specified
-
Location:
Bengaluru, Karnataka (Onsite)
Do you meet the requirements for this job?
IT Support Engineer
- Providing technical support for all UIDAI ROs and EAs
- Experience in Admin Portal for activation/deactivation of users.
- Created Advance Search Ids for users.
- Experience in all certification related issues of operators/supervisors.
- Experience in on-boarding new Registrars and EAs.
- Remote support for the all UIDAI RO's.
- Various types of Portal (QAMIS, DQMIS, CORRECTION) Administration control.
- SFTP and FTP configuration for UPLOAD Portal and Admin Portal user creation
- On boarding, sync and biometric related issues.
- Experience in various ticketing tools like SAIL, V-Tiger, Jira
- Provided Admin portal training for EAs and Registrars.
- Responsible to solve Queries/Incidents/Service Request reported by Enrollment Agencies, Registrars and Regional Offices across India. Also provide backend support for Aadhaar Contact Centers.
- Analyzing the issues and resolving issues via remote related to enrolment clients
- Raising the tickets (SR/Bugs) for the issues/defects.
- Following up with cross functional Team members for early closure of Incidents and Service Requests.
- Involve in client testing (ECMP, UCL) before release to Ecosystem Partners.
Recommended Skills
- Administration
- Backend
- Jira
- Biometrics
- File Transfer Protocol (Ftp)
- Sync (Unix)
Help us improve CareerBuilder by providing feedback about this job:
Job ID: 14576574
CareerBuilder TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.