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Customer Assistant in Mumbai, Maharas...

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Customer Assistant

Diverse Lynx India Pvt. Ltd. Mumbai, Maharashtra (Onsite) Full-Time
CUSTOMER ASSISTANT -JOB DESCRIPTION

Job Title : Customer Assistant

Reports to : Section Manager

Purpose of the Job Role

Responsible for understanding customers' needs and assisting customers accordingly

Responsible for supporting the team by meeting sales, service and process targets

Key Accountabilities

Ensure achievement of sales targets working as part of a team to achieve these

Ensure minimization of costs by controlling wastage, handling merchandise properly to avoid shrinkage in the store

Build relationships with customers and understand customer needs

Manage customer complaints and queries

Ensure visual merchandising standards are adhered to and standards are maintained

Ensure merchandise is handled correctly through the correct stock management processes

Develop cashiering skills to serve the customer effectively

Follow company processes and guidelines for store operating procedures

Recommended Skills

  • Customer Demand Planning
  • Merchandising
  • Sales
  • Team Working
  • Visual Merchandising
  • Profit Based Sales Targets

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Job ID: 9759347

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