Support Engineer, Senior/Lead Sr

Company:

Qualcomm India Private Limited

Job Area:

Engineering Services Group, Engineering Services Group > Support Engineering

General Summary:

Support Engineer, Senior/Lead Sr

Job Description:

You will be part of Qualcomm's Automotive Platform Systems Team in Bangalore, which is responsible for design, delivery and support of high-quality Chipset validation, integration and SW development platforms.

In this role, the primary responsibility of the individual will be to work closely with platform design engineers in testing, troubleshooting, deploying, maintaining and supporting Qualcomm’s Automotive platforms. Support tickets raised by users of these platforms will have to be resolved by the individual – either on their own or in collaboration with adjacent functions (HW Design/Manufacturing/Test/Prototype rework teams.) Individual may work on multiple tickets at any point of time, so, systematic tracking and updating of status is expected. The environment is fast-paced and requires cross-functional interaction daily. Good communication, planning and execution skills are a must.

Following are the required skills and experience:

- Ability to understand Schematics, component datasheets, BOM, Engineering Drawings
- Ability to debug electronic HW systems, write board-level rework instructions and guide technicians to implement and verify rework
- Ability to operate test equipment – power supplies, oscilloscopes and logic analyzers, protocol analyzers etc.

- Working knowledge in Windows required

- Knowledge of using JTAG debuggers preferred
- Working knowledge in Unix is desirable

- Experience in a support role and working with ticket tracking tools (like JIRA) desirable

- Experience in running automated tests and ability to perform first-level debug in test / test-environment related issues is a strong plus

- Strong individual contributor who will work well in a team environment

- Good communication skills

Qualifications:

Minimum: Diploma in Electrical/Electronics Engineering and 8+ years of experience in Electronic System Assembly, Test, Troubleshooting, lab support and system maintenance

Minimum Qualifications:

•    High School diploma or equivalent.
•    5+ years of experience with design, development, R&D, or similar experience in Electronics or related area.

Applicants: If you need an accommodation, during the application/hiring process, you may request an accommodation by sending email to 

Although this role has some expected minor physical activity, this should not deter otherwise qualified applicants from applying. If you are an individual with a physical or mental disability and need an accommodation during the application/hiring process, please call Qualcomm’s toll-free number found

for assistance. Qualcomm will provide reasonable accommodations, upon request, to support individuals with disabilities as part of our ongoing efforts to create an accessible workplace.

Qualcomm is an equal opportunity employer and supports workforce diversity.

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

If you would like more information about this role, please contact

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