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"Job Requirements of Technical Consultant - L1 Resident Engineer:"
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Employment Type:
Full-Time
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Experience:
Not Specified
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Education:
Not Specified
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Travel:
Not Specified
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Manage Others:
Not Specified
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Location:
Mumbai, Maharashtra (Onsite)
Do you meet the requirements for this job?
Technical Consultant - L1 Resident Engineer
- Cisco Call Manager, Cisco unified call Manager, Cisco Unity, Gateways. VoIP products. SRST.
- Unity Voice Mail
- Cisco Voice Gateways & IVR ( H.323,MGCP,SIP)
- Knowledge of CIMC and VMware on UCS server
- CUCM Basic Configuration such as IP Phone and End User addition etc.
- UCCX Basic Configuration such as Agent addition in a Team or CSQ, Skill set changes etc.
- Cisco Calabrio call recording administration & basic configuration skill.
- CUCM, UCCX and Gateway Monitoring – RTMT
- Monitoring of devices and report if there is any issue.
- Daily Checklist as per site requirement.
- Attending the day to day MAC tickets.
Recommended Skills
- Administration
- Call Centers
- Cisco
- Cisco Unified Communications Manager
- H.323 Protocol
- Maintenance
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Job ID: 13926556
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