Business Risk and Control Lead

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure. 

Job Description Summary:

What you need to know about the role-
The Business Risk and Control Lead (“BRCL”) is responsible for enabling the Product/Business owner to mitigate and manage applicable risks to their area. The Business Risk and Control Lead (BRCL) is embedded in the business and enables the day-to-day management of risks by the business. The BRCL manages and executes risk processes that exist in the first line, such as risk identification, risk assessment, risk and control evaluation, management and resolution of issues and incidents, Annual Risk and Compliance Plan (“ARCP”) output, and risk reporting for products, functions, and jurisdictions (as applicable). This role is also responsible for managing product/business-specific risk forums, and interfacing with the Second Line of Defense to understand and apply risk frameworks and protocols.

Meet our team
You will help to mitigate risk within the business and do what is right for the customer. You will be supporting Global Customer Services, which services all PayPal Inc. customers, both merchant and consumer.

Job Description:

Your day to day

• Responsible for the execution of risk management activities within Global Customer Services in collaboration with the Risk and Compliance Business Partner (RCPE).
• Conduct end to end Issue Management in accordance with policy including identification, documentation, and remediation oversight and validation
• Perform and refresh risk assessment including risk identification, documentation, rating & control evaluation
• Create and maintain risk and control inventories including Capabilities, Products, Processes, Legal Entity, Risks, and Controls
• Identify control gaps and remediate risks for all new regulatory and product changes across GCS (Global Customer Services)
• Provide guidance to First Line on the execution of Process Assurance Monitoring and analyze results for risks to the business
• Drive execution of incident, complaint, and RCP remediation
• Accountable for review and approval of Business Continuity Plans
• Maintenance of Governance, Risk, Compliance (GRC) tool data for areas of responsibility  
• Assisting the business and Coordination Services team with responding to Internal and External Audit and Testing Engagements (e.g., Second Line of Defense reviews, Internal Audits, Regulatory Examinations).
• Support business needs with documentation requirements (e.g., Work Instructions).
• Review and derive insights from key risk metrics for their business area, interpreting the data. provided through dashboards and reporting (such as reg exams, complaints, incidents, etc.).
• Provide assertions on risk exposure and articulate and present escalated risks to management.
• Maintain strong understanding of key risk management principles and PayPal products and services within area of responsibility.

What do you need to bring-

• Bachelor’s degree or equivalent. 
• 3-4 years of Audit, Risk, Compliance, Regulatory, banking, or similar experience; 
• Experience in managing risks, controls, and/or compliance obligations, preferably in the financial industry including managing or supporting the following: 
• The identification, assessment, control, and response to risks; 
• Execution of risk response plans, including the development, prioritization, and communication of;  
• Driving adherence to risk and compliance policies and procedures; 
• Monitoring key risks and identifying emerging risks; and  
• Navigating within a three lines of defense model to address risk matters. 
• Experience in control and/or process design. 
• Track record of driving action to support business results. 

**We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

Additional Job Description:

Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit 

Who We Are:

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at 

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As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

Subsidiary:

PayPal

Travel Percent:

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Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit

Who We Are:

to learn more about our culture and community.

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visit  ,   and  .

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .

Any general requests for consideration of your skills, please

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