Collections Strategy Lead

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure. 

Job Description Summary:

What you need to know about the role-

As a Global Collections Strategy Senior Manager, responsibilities include developing and implementing strategies to optimize the collection process, minimize credit losses, and maximize the collection of outstanding debts. This position will be responsible for leading a team of analysts to drive collections performance across dialer, digital and automated strategies.

This position requires a proven record of collections operations and credit/loss risk management (global experience preferred with familiarity to regulatory trends), business acumen, creative thinking, strong influencing skills, effective communication and collaboration skills and a foundation of research and analytical skills.

Meet our team

This role requires collaboration across many different stakeholders to drive strategic change and you must be an advocate for pushing collections innovation. The team and our partners are located across multiple geographies and regions, therefore the ideal candidate must be comfortable collaborating with different work styles/time zones, and accepting of diverse cultures.

Job Description:

Your way to impact

• Designs and develops programs methods, processes, and systems to consolidate and analyze big data

• Partnership builder with Product, Engineering, Legal, Compliance, Rules, Business Intelligence, other strategy teams, Global Data Science, and program management

• Develop and execute collection strategies to minimize delinquency rates and credit losses

• Drive development of robust strategies to drive digital engagement

Your day to day

• Utilize advanced analytics to segment customers and prioritize collections efforts effectively

• Collaborate with cross-functional teams to enhance collections processes and systems

• Lead the development of collections segmentation and criteria driven strategies to optimize collections performance

• Monitor key performance indicators (KPIs) and implement corrective actions as necessary

• Stay informed about regulatory requirements and industry best practices in collections management

• Interprets and communicates insights and findings from analysis and experiments to business stakeholders, and partners with stakeholders to develop meaningful actions

What do you need to bring-

• Bachelor’s degree or higher in a quantitative field such as Mathematics, Statistics, Operations Research, Finance, Economics or related quantitative discipline

• 10+ years of overall experience

• Data/decision science leadership experience and working experience within the data-mining, quantitative research or analytics

• Demonstrates excellent verbal, written, and presentation communication skills with senior leaders of the organization

• Strong ability to collaborate and influence stakeholders at all levels in the organization

• Proficiency in SAS, Python and SQL

**We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit

Who We Are:

to learn more about our culture and community.

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visit  ,   and  .

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .

Any general requests for consideration of your skills, please

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