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Principal Network Engineer in Hyderab...

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Principal Network Engineer

Ttec Hyderabad, Telangana (Onsite) Full-Time
UK/EST - Shift

#LI- Hybrid

What you’ll be doing:     

Under limited direction, responsible for the design, configuration and installation of our security infrastructure, including firewalls, proxy servers and policies, and virtual private networks (VPN). Provides technical escalation, maintenance and upgrade guidance to various departments and users with regards to the security environment. Serves as a liaison with vendors and other third party providers. Operations under minimal supervision, with wide latitude for independent judgment while maintaining global best practices. Serves as a team leader and mentor to junior level engineers and network administrators. 

You will be responsible for: 

•           Responsible for the implementation, testing and training of new communication projects and initiatives. 

•           Performs the analysis, design and development of new security initiatives. 

•           Responsible for integrating business systems and developing business cases within the corporate information technology environment.  

•           Produces design documents, presentations and standards globally for TTEC (formerly TeleTech) data network  

•           Capable of project managing complex technical projects, and communicating status to Customers. 

Desired Skills and Experience: 

•           Extremely Strong troubleshooting skills on network and security platforms is a must; ability to triage multiple, concurrent technical issues. 

•           In-depth knowledge and implementation skills Palo Alto Networks PA-7000 Series, PA-5200 Series, PA-5000 Series, PA-3000 Series, PA-800 Series running PAN OS 8.X Cisco Systems ASA5500 Series running IOS 9.X, and Check Point 12200, 21800 running Gaia R77.30 with plans to migrate to Gaia R80.10

•           In-depth knowledge and implementation skills of proxy technology to include WCCP, PAC Files, specifically utilizing the Cisco WSA series proxy platform.

•           In-depth knowledge of IP Routing, Quality of Service technologies with demonstrated implementation in a large enterprise organization. 

•           Highly knowledgeable in Dynamic routing protocols such as OSPF, BGP, EIGRP etc. 

•           Ability to effectively troubleshoot complex IP networks that support voice, data and possibly video. 

•           Team motivated, especially when implementing new solutions and troubleshooting issues - the entire team must be able to work with other groups (network, telecom, systems) to build an environment or resolve an issue 

•           Ability to communicate and interact with a variety of people at different levels (must have strong 'people skills' to communicate basic non-technical concepts with end users, technical skills to communicate with engineering team, etc.) 

•           BA/BS degree or equivalent experience 

•           3-5+ years of experience 

•           As in a computer-related field, Vendor certification classes, or equivalent experience with aptitude for certification in network administration (CCNA a start, CCNP desirable and CCIE Certification a plus). 

•           As some Security Engineer desired skills should be around policy, risk, assessments, and recommendations regarding technology in this related field. Course of studies should include CISSP as well as SANS certifications to complement. 

 Visit www.mybenefits.ttec.com for more information.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

#LI- Hybrid

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