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"Job Requirements of Sr. Techinical Consultant- Avaya Voice:"
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Employment Type:
Full-Time
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Experience:
Not Specified
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Education:
Not Specified
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Travel:
Not Specified
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Manage Others:
Not Specified
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Location:
IND (Onsite)
Do you meet the requirements for this job?
Sr. Techinical Consultant- Avaya Voice
function reports to Sr. Tech Consultant Avaya Red Team lead - Consulting Job Family Job Code Department proposed job band Consulting PRO key result / decision areas (outcomes)
- Technical Consultancy Role : Ability to handle Techincal escalation role for Global large scale projects. Ownership or support on creation of deliverables (Low Level Design, Acceptance Test Plan, Migration scenario)
- Ownership or support on creation of projects consulting blueprints and boilerplates
- Liaise directly with customer to obtain all relevant technical information for successful design, order validation & project delivery
- Support on site or remote migration for complex solutions/environments, as required
- Position and/or deliver billable consulting work to a partner or end-customer, especially when it facilitates the progression towards, or closure of, a deeper partner relationship or a significant end-customer contract.
- Acting as pre-sales consultant for some of the organic growth activities as needed.
Skills / Qualifications:
BSc/BE/BTech in Telecommunication or equivalent
Technical certifications on Avaya Red
Fluent in both spoken and written English, other language is a plus
Presales experience is a plus
Primary expertise required in Routing and Switching
Excellent communication and interpersonal skills
Excellent customer facing skills with track record of effective experience
Excellent team player
Reasonable business & commercial acumen
Excellent organizational and planning skills
Detail oriented
Time management skills
Independent self-starter
"Can Do , customer-focused attitude
Professional Experience : Minimum of 7+ years related work experience in customer facing organizations within the Telecom or IT industry, 2 to 3 of which in technology design consulting proposed job band PRO
1essential role related competencies, skills, certifications and experience Technical & Functional Skills & Certifications Rich Hands on experience of implementing Avaya Voice Technology solutions Telephony & Contact Center Technologies and good experience in administration & maintenance of Avaya Voice solution, application & services. In depth knowledge of Voice Telephony(Legacy & IPT) of Avaya , Voice Mails, Contact Center, Unified Communication, Networking, Linux / Windows OS. Hands on experience (installation and maintenance) on Avaya Voice Products like :
- Avaya Aura Platform
- Avaya Session Manager and System manager
- Avaya Moduler messaging, Avaya CMS, IVR
- Avaya Voice Gateways (G450, G700 G430 etc)
- Avaya Voice Servers (S8500, S8300, S87XX, S8800)
- Basic Familarity with Solution Designing with HLD/LLD
- Awareness of ITIL framework and familiarity with ITSM Tools (like Remedy/HPSM/Clarify etc ) .
Recommended Skills
- Acoustic Control Induction Systems
- Administration
- Agility
- Attention To Detail
- Blueprinting
- Call Centers
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Job ID: 10947515
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