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D365

Diverse Lynx India Pvt. Ltd. IND (Onsite) Full-Time
D365-Power platform Solution Architect ( Dynamics 365 Marketing & Customer Insights)
  • Overall, 10 to 14 years' experience in implementing MS Dynamics CRM applications, must have experience of at least 2 end to end CRM implementations.
  • Extensive knowledge in Dynamics 365 Marketing and Customer Insight modules including
    • Campaign design and Multi-Channel customer journeys
    • Customer 360 profile creation using Customer Insights and Map-Match-Layer-Merge & Enrich processes
    • Power Query expertise for data transformation
    • Advanced customer segmentation using Customer Insights to run specialized and personalized campaigns
    • Campaign content management and event management
    • Reports and dashboards on campaign role etc
  • Expertise in Microsoft Dynamics CRMdesign and development specifically in technologies, including
    • Dynamics 365 Customization and configuration,
    • C#, ASP.NET,
    • JavaScript,
    • SQL, SSIS, SSRS (nice to have)
    • PowerApps and Power Automate
  • Strong experience in Azure Data Flows, Azure Data factory, Power Query, Connectors, SSIS Kingsway Soft etc
  • Business domain knowledge in Marketing
  • Must have expertise on Power Platform canvas and model driven apps as well as flows. Also have understanding on PowerApps governance, DLP policies etc.
  • Analytical problem-solving thinking
    • find problem fast
    • make other teams understand the have a problem and urgency to get issues resolved
  • Must have strong communication skills and be comfortable in leasing with stakeholders
  • Ability to establish priorities, work independently and lead development of Dynamics CRM solution



Senior Solution Engineer (Dynamics 365 Marketing & Customer Insights)
  • Must have 6 to 9 years hands-on Microsoft Dynamics CRM design and development experience
  • Able to design and develop solutions using Dynamics 365 Marketing and Customer Insight modules including
    • Develop multi-Channel customer journeys
    • Help creating Customer 360 profile and data unification using Map-Match-Layer-Merge & Enrich processes
    • Define entities, mapping rules and producing output in D365 or PowerApps
    • Proficient in using PowerQuery for data transformation
    • Define customer segments
    • Campaign content management and event management
    • Develop Reports and dashboards and Power BI development
    • Knowledge of Azure functions and Azure data factory good to have.
  • Well versed with the overall technical architecture of Dynamics CRM and ability to prepare high level and low-level designs and documents
  • Expertise in installing, administrating, developing, deploying, and troubleshooting of Dynamics 365 solutions
  • Well versed with Dynamics 365 in below areas
    • CRM Configuration and customization
    • Workflows and custom activities
    • CRM Solution creation and deployment
  • Working experience on power platform must have created model driven apps, flows and canvas apps.
  • Must have strong communication skills and be comfortable in participating stakeholder discussions
  • Ability to establish priorities, work independently and lead development of Dynamics CRM solution

Recommended Skills

  • Asp.Net Core
  • Automation
  • Azure Data Factory
  • C Sharp (Programming Language)
  • Communication
  • Content Management

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Job ID: 17115984

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