Regulatory Complaints Business Analyst

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure. 

Job Description Summary:

What you need to know about the role?

This role offers an exciting opportunity to be at the forefront of revolutionizing data analytics and driving innovation. As a Regulatory Complaints Business Intelligence Analyst, you will be responsible for gathering requirements, testing, and developing a data-driven reports, scorecards, and dashboard with state-of-the-art visualizations to tell the story and enable valuable and actionable insights.

Meet our team:

The PayPal Global Customer Services, Customer Experience Servicing Innovation team delivers astonishing business insights, reports, and Dashboards for internal partners. Our Business Intelligence team is the powerhouse behind our data-driven decision-making process. Comprised of skilled professionals with a knack for unraveling complex datasets, our team is dedicated to transforming raw data into actionable insights. Using a combination of SQL expertise, advanced analytics techniques, and meticulous data research, we gather, analyze, and interpret data to provide valuable insights that drive business success.

From gathering requirements to developing robust analytical solutions, our BI team plays a pivotal role in shaping our organization's strategic direction. Whether it's designing and optimizing databases, creating interactive dashboards, or conducting in-depth data research, our team is committed to delivering high-quality, actionable insights that empower stakeholders at all levels of the organization.

Job Description:

Your way to impact

Join us in our mission to revolutionize data analytics and drive innovation at one of the top brands on the Internet. Embrace cutting-edge technologies and collaborate with a dynamic team to make a meaningful impact.

Your day-to-day

• Design, develop, and implement high-quality dashboards and analytical tools.

• Analyze data to determine the accuracies and impact of practices and procedures.

• Extract, transform and load from databases to data models for visualization and self-service consumption while managing data integrity.

• Partner with engineers and data scientists to guide the construction of complex data structures and multi-system processes.

• Have fun while driving innovation at one of the top brands on the Internet with the help of cutting-edge technologies.

What do you need to bring

• 5+ years of progressively responsible experience in the field of software engineering, business intelligence, or data analysis.

• 5+ years of recent SQL development with a deep understanding of structured and unstructured databases (Big Query).

• Strong experience using Jupyter Notebooks, Python, or other languages to perform data analytical tasks.

• Master’s degree or foreign equivalent in Computer Science, Information Technology, Mathematics, Software Engineering, or closely related quantitative discipline.

• Proven understanding of commercial data and how to leverage that to support business-critical decisions and process optimization.

• Working knowledge in relevant reporting technologies: Tableau, Looker, Power BI, MicroStrategy.

• Understanding of Multidimensional Data Modeling and data warehousing (OLAP, Kimball, Inmon).

• Extended knowledge of ETL concepts and tools.

• Proficient use of MS-Excel.

• GCP Cloud computing.

• Excellent collaboration and partnership skills for working across organizations, cultures, and geographies.

• Ability to drive collaboration within a matrixed environment and thrive in an unstructured environment.

• Strong communication skills and results-oriented.

• Strong interpersonal skills and an appreciation of diversity in teamwork

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit

Who We Are:

to learn more about our culture and community.

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visit  ,   and  .

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .

Any general requests for consideration of your skills, please

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