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Solution Designer

Diverse Lynx India Pvt. Ltd. IND (Onsite) Full-Time
Solution Designer-
 

JD: Consulting Delivery related

§  MBA with Telecom background and min 8 years of Telco work experience

§  Participating / leading in customer facing consulting activities

§  Identifying issues and forming hypotheses and solutions

§  Presenting findings and recommendations to clients in line with pre-defined client business objectives

§  Implementing recommendations/solutions and ensuring the client receives the necessary assistance to carry it all out

§  Managing projects and programmes with focus on client / stakeholder management

§  Liaising with the client to keep them informed of progress and to make relevant decisions

§  Strong communication, articulation and presentation skills

§  Proven ability to deal with ambiguity and carve out meaningful resolutions

§  Ability to conceptualize/drive business change on complex programmes

§  Facilitate a culture of continuous improvement where the team is committed to finding new ways to improve the service it provides to the business.

Experience/Knowledge Required

§  Domain Focus (required)

o    Experience and good understanding of telecom value chain, markets, key technology as well as business trends, challenges in emerging vis-à-vis mature markets etc.

o    Industry reference Standard Frameworks & Tools Focus (required)

o    General awareness of industry reference standards such as eTOM (BPF), ITIL, NGOSS, TOGAF etc.

o    Conversant with Process Modeling tools like Visio/ ARIS/ PEGA/ Casewise etc.

§  Functional Domain Focus (required)

o    Good understanding of various business, technology as well as operational solutions in functional domains such as

o    Overall B/OSS (Service Fulfillment and Assurance)

o    Customer Interaction management (CIM) & CRM

o    Order Management (COM/SOM)

o    Product lifecycle Management/EPC

o    OSS/Network Inventory & Billing

§  Business Process Focus (desired)

o    Understanding and having ability to design business processes across specific or entire value chain of telecom industry vertical: L2C (Lead to Cash or Service Fulfillment) / T2R (Trouble to Resolve or Service Assurance) / C2M (Concept to Market)


Yrs of Exp-8Yrs
Job Loc- Pune/Noida
 

Recommended Skills

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Job ID: 13309614

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