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Job Requirements of Service Desk Specialist:
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Employment Type:
Full-Time
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Experience:
Not Specified
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Education:
Not Specified
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Travel:
Not Specified
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Manage Others:
Not Specified
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Location:
Gurugram, Haryana (Onsite)
Do you meet the requirements for this job?
Service Desk Specialist
Must have
Around 2-3 years of experience of inbound call support for technical issues
Good communication skills (verbal and written) to handle international customers
Strong knowledge of Service Management processes
Good knowledge of Win10 and Office application related troubleshooting using remote access tools.
Willing to work in rotating shifts and on public holidays
Good to have
ITIL Foundation certified
Experience on Chat support
Recommended Skills
- Communication
- Customer Service
- Itil
- Problem Solving
- Remote Access
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Job ID: 14286202
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