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Job Requirements of Team Leader:
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Employment Type:
Full-Time
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Experience:
Not Specified
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Education:
Not Specified
-
Travel:
Not Specified
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Manage Others:
Not Specified
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Location:
IND (Onsite)
Do you meet the requirements for this job?
Team Leader
- Function - CRM
- Role - Tele Sales
- Designation- Team Leader
- City - Bangalore
- Experience (Years)2.00 - 4.00
- Qualification - Any Graduates
- Job Description
- Summary:
responsible for handling the team of outbound sales communication operators.
Job Responsibilities:
- Responsible to deliver defined Team KPIs (Business Targets)
- Ensures his/her team operators are delivering individual outbound/Inbound calls target, Call Done, Conversion, leads & Tickets closure etc
- Monitoring calls, giving feedback, Preparing reports and report to management on areas of improvement
- Conducting team meetings, pre/post/mid shifts.
- Roster/shift planning and control shrinkage
- Minimum experience required- 1 years (OB/Inbound Call Center)
- Minimum HSC.
- Good communication skills Hindi/English both written and oral
- Ability to lead and manage the teams
- Well versed with MS office
- Knowledge of PPTs & creating content will be an added advantage
If Interested Please revert as soon as possible
Recommended Skills
- Call Centers
- Communication
- English
- Hindi
- Leadership
- Microsoft Office
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Job ID: 10174491
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