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"Job Requirements of Licensing Assistant:"
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Employment Type:
Full-Time
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Experience:
Not Specified
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Education:
Not Specified
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Travel:
Not Specified
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Manage Others:
Not Specified
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Location:
IND (Onsite)
Do you meet the requirements for this job?
Licensing Assistant
The Software Sales Support role serves as the primary global contact for software pricing, contract, and licensing renewal processes.
Key Responsibilities :
Provide clear, pro-active communication to client team contacts regarding the status and next steps on their pending documents.
Initiate license renewals or other key documents as required.
Ensure consistent high quality of data in relevant enterprise systems, including SAP Finance, licensing solutions, and legal databases.
Collaborate with a global, cross-functional support team to ensure accurate and timely completion of pricing proposals and software-related legal documents.
Maintain documentation for standard processes, as well as guidelines for exception-handling.
Continuously seek opportunities to simplify and improve current ways of working; propose, execute, and refine processes that will result in operational excellence and customer satisfaction.
Manage, mentor, and guide less experienced support staff in their daily work; ensure they are prepared to execute key sales support tasks at peak periods.
Qualifications
Strong oral and written communication skills
Professional appearance and demeanor, with the ability to exercise good judgment and discretion
Poise in occasionally high-stress conditions
Attention to detail, ability to manage a wide variety of tasks and meet deadlines
Proficient in MSOffice (Word, PowerPoint, Excel, Outlook)
Prior work experience in a similar role, preferably in a professional services environment
Mature, proactive self-starter with ability to work independently
Ability to do reporting, run macros using excel ,work on raw data processing to report in presentable format.
Should be a graduate.
Recommended Skills
- Attention To Detail
- Communication
- Customer Satisfaction
- Databases
- Operational Excellence
- Professional Appearance
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Job ID: 8365168
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