IT Asset Management Analyst

  Job Title IT Asset Management Analyst Relevant Experience  & Experience Required
(in Yrs) 3+ years relevant IT asset management experience Key words to search in resume Hardware asset management, Software asset management, HAM, SAM, IT asset management Technical/Functional Skills   -MUST HAVE SKILLS

• Conceptual  knowledge of Information Technology
• Written and verbal communication skills.
• Proven researching ability.
• Knowledge on IT Asset Management and Discovery Tools
• Understanding of Different Hardware Devices models and emerging market trends from Hardware
• Experience interpreting licensing terms and conditions.
• Capable to establishing Liaison with suppliers and vendors.
• Experience in Handling Asset database preferably in Service Now.

Roles & Responsibilities IT Hardware Asset Management

• Input to asset management service by tracking the changes operated by the PROVIDER on the standard hardware and related to the day-to-day operations like break fix, failures etc.
• Ensure accuracy of the IT asset data and adherence to compliance with all documented SOP's and work instructions.
• Activities regarding the assets in the AMDB (Asset Management Database):
  • Create: Create the asset record in AMDB with all relevant information (financials, life-cycle state, location, etc.) and associate the assets, if necessary, against their PO
  • Manage: Manage asset attributes upon resolution of an incident and completion of a service request or work order
  • Dispose: Mark the asset as "retired” in the AMDB and update the asset record with proof of retirement
• Safeguard data quality and accuracy by:
  • Running and checking recurring reports (leveraging physical inventory, discovery inventory, invoicing, ticketing data, etc…) to demonstrate accuracy and quality of assets data
  • Proposing and running associated improvement plans
• Provide an inventory of equipment
• Provide a monthly inventory report of end-user devices
• Update asset management information to reflect the decommissioning of the hardware and software assets and licenses
• Leverage discovery tools as much as possible to enable data quality management and reporting

IT Software Asset Management

• Software request for fulfillment from receiving the ServiceDesk request to execute necessary tasks to get software approved and pushed via SCCM
• Get the quotes from vendors, place orders in purchasing platform, update the orders status, retrieve license keys
• Submits requests for approved software to be packaged for SCCM deployment
• Coordinates all license related activities:
• update license information in database (AMDB)
• check end user licensing when computer build determines licensed software to be installed
• provide the installations instructions to on-site support
• facilitate software license recovery for off-boards
• Track possible optimizations of the software installed base and propose campaigns for license optimization, installation and de-installation based on the usages.
• Supports the users for high-profile renewals facilitating them the quote and ordering process

Start date (dd-mmm-yy) Immediate