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Presales Consultant in Mumbai, Mahara...

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Presales Consultant

Diverse Lynx India Pvt. Ltd. Mumbai, Maharashtra (Onsite) Full-Time

  education, qualifications, and certifications Degree in engineering, computer science or equivalent Recognized certifications such as ACSS, ACIS, Client, ACA, CVP. Experience

  • 6 to 8 years of experience in sales support and design of Avaya Voice, Contact Center, UC & Video solutions
  • Knowledge of Avaya Enterprise Configurator and Avaya Solution Designer (ASD) tools
  • Designing IP Telephony, Contact center solutions & Call flow for contact centers.
  • Knowledge of AACC, CMS, AES, LSP/ ESS configuration & working
  • Understanding of AVP, MPS, Voice Loggers and CTI integration
  • Track record of consultative selling / wider solution design; business acumen to assess opportunity
  • Industry-wide knowledge / market leadership in Infrastructure / Network Services
  • Personal and professional credibility to challenge customer assumptions / internal responses 
  • Experience in building solutions form OEMs like Avaya (mandatory), Microsoft and Cisco.
Knowledge of: Avaya Red Solutions                  S8XXX, AES, AACC, POM, PCS & other relevant components of Avaya                  IP Office                  Video domain knowledge viz. Radvision, Polycom, etc.                  Verint, Nice Tangential Knowledge considered a positive:                  Financial analysis and modeling skills                  Value added services

Recommended Skills

  • Avaya Ip Phone 1140e
  • Cisco
  • Commercial Awareness
  • Consultative Selling
  • Content Management
  • Financial Analysis

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Job ID: 11675103

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