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Service Desk in Bengaluru, Karnataka

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Service Desk

Diverse Lynx India Pvt. Ltd. Bengaluru, Karnataka (Onsite) Full-Time
 

 Qualifications: Technical background ( BCA, BSc , B-Tech/BE, Science Graduate & Graduates ) 

 

   Skills/Experience: Understand the BT products and services that they represent to a solid 'basic' level (e.g
same as Local IT employees) and in-depth BT's operational/service processes
  Due to the technical nature of their work, 1-2 months of formal training is required and these people are not 'script-driven' call centre types but "Process driven” Operations
Good Communication skills ( Written & Spoken English)
Exposure / Basic Knowledge in OS(Windows 7,8 & 10, SSCM, Anti-Virus) , MS package( Outlook ,O365, Skype, MS Team, Hello for Business etc) , MDM ,  VPN & remote connectivity, Hardware(Laptops , Printers, Handheld devices), SharePoint, Password reset

Recommended Skills

  • Antivirus Softwares
  • Communication
  • English
  • Laptops
  • Microsoft Share Point
  • Microsoft Windows

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Job ID: 11934665

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