servicenow developer

JD's Responsibilities Lead Associate Service Now Developer
Function: Operations
Hyderabad, India

With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brandsand we have fun doing it. Now, we're calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Inviting applications for the role of Lead Associate Service Now Developer

Responsibilities
Level 3 of IT experience in ITSM space with Level 2 experience in Develop, Design Service Now solutions ITSM modules (IPC, Knowledge, CMDB, Security operations, Asset and Cost Management, Performance Analytics), ITOM (Discovery, Event Management, Orchestration, Service Mapping), Software Asset Management.
Coding experience in ServiceNow scripting / JavaScript / REST / Webservices / Angular JS etc.
Review Business Requirements / SRS
Participate in user stores creation
Liaise with BA / TA for requirements related questions
Develop solution as per requirements
Perform Unit testing, Fix defects identified in Unit testing
Administration / Configuration / Development of HR Service Requests.
UI Actions / UI policy / Access Control Lists, etc.
Writing various Server-side scripts using Script Includes.
Using ACLs for controlling the security mechanism in Service Now
Understanding and debugging of system logs
Ensure smooth API ServiceNow Integration with external tools
Experience in Production support tasks
Experience in ServiceNow Application maintenance including version upgrades.

Qualifications
Minimum qualifications
B.E / MCA / Relevant degree and ITIL framework exposure
Prior working experience with ServiceNow (Mandatory)\ITIL V3 Foundation Certified (Must)
ServiceNow Admin / Dev Certified (Must)



Preferred qualifications
Implementation Specialist certifications is preferred
Good management, analytic, problem solving & interpersonal skills
Self-motivated, Positive outlook & result oriented
Strong communication skills
Good knowledge of available IT systems/tools and always keep up to date with new developments within the IT industry
Excellent Team Player

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Bachelor's Degree required. Preferably in Computer Science, Information Systems, or related field.