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Visual Basic Production Support in Pu...

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Visual Basic Production Support

Diverse Lynx India Pvt. Ltd. Pune, Maharashtra (Onsite) Full-Time
4+ Years

In this role, you will be responsible for handling, maintain & support VB applications in production environment with little bit of L3 (minor enhancement) work.

Responsibilities:

•         Perform Visual Basic application support

•         Manage and resolve production incidents. Covers system outages, job failures, system defects, data defects and end user support. Users who contact directly regarding issues.

•         Execute and manage day-to-day operations via ticketing tools

•         Problem Management: Track, record, and process all recurring tickets against the application via the tools.

•         Quick learner and self-starter who requires minimal supervision to excel in a dynamic environment

•         Ability to acquire business domain knowledge quickly and effectively to take a role of subject matter expert for multiple applications\ Deep understanding of the support process

•         Strong written and verbal communication skills

•         Ability to multi-task and work against deadlines/priorities

Qualifications
Minimum qualifications
• BE / B.Tech

•         Preferred qualifications

•         Self-motivated " Visual Basic Developer" with excellent communication and customer service skills.

•         Must have strong experience in VB, and SQL.

•         Perform VB application support which is built on Visual Basic

•         Experience in production support

•         Good team player& can work as individual contributor

Good communication skills

Recommended Skills

  • Communication
  • Curiosity
  • Customer Service
  • Multitasking
  • Production Support
  • Self Motivation

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Job ID: 12726294

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