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Fraud Management Analyst in Chennai, ...

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Fraud Management Analyst

Diverse Lynx India Pvt. Ltd. Chennai, Tamil Nadu (Onsite) Full-Time
Exp: 2+ Years
Job Location: Hyderabad/Chennai
Job Detail:
  • Monitor real time queues and identify high risk transactions within the business portfolio.
  • Observe customer transactions to identify fraudulent activity such as account take over, friendly fraud, theft and similar other risks.
  • Identify fraudulent transactions and cancel them from further processing.
  • Resolve queued transactions within the service level agreements to reduce potential revenue losses.
  • Interact with banks and customers to validate information and to confirm or cancel authorizations.
  • Resolve customer issues within the scope of existing service level agreements.
  • Monitor constantly customer and transactional records to identify unauthorized transactions and fraudulent accounts.
  • Maintain fraud analysis models to improve efficiency and effectiveness of company systems.
  • Ensure confidentiality of all information collected during investigation.
  • Determine existing fraud trends by analyzing accounts and transaction patterns.
  • Identify system improvements to prevent fraudulent activities.
  • Recommend anti-fraud processes for changing transaction patterns and trends.
  • Recommend new software tools used for fraud detection, prevention and reporting activities.
  • Generate suspicious activity reports and risk management reports for Managers.

Recommended Skills

  • Confidentiality
  • Friendliness
  • Risk Management
  • Service Level Agreement
  • Sotware Tools
  • Suspicious Activity Report

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Job ID: 12783551

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