ITOM Developer

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

JD- Lead ITOM Developer
Location- Anywhere in India

Minimum Experience Required:

• Around 8+ years of experience in the IT industry
• 4+ years of relevant experience in ServiceNow Platform executing enterprise end to end projects and managing large engagement. (ITSM, ITOM-Discovery, ITOM Service Mapping, ITOM Event Management, CSDM frameworks, Integrations and Custom Apps)
• Experience in doing the ITOM, ITAM and CSDM design and development
• Customization experiences and Integration experiences is a must
• Client C Suite, enterprise architect and Product Owner Interactions for platform level discussions
• Implementation experience with ITSM, ITOM, ITAM and Platform Level Architecture including Domain separations and Consulting Experience

Job Description:

• Work in the ServiceNow platform developing innovative solutions that simplifies customer services.
• Deep expertise in platform assessment and providing remediation roadmaps
• Hands on design and configurations on CSDM, CMDB assessment, design and remediation's around ITOM -discovery with multiple data sources, Service mapping and event management area , Integrations and custom application expertise is key requirements -
• Maintain deep, comprehensive knowledge of ServiceNow's capabilities and offerings.
• Proven experience as a key person leading the development, guide and mentor the Team, design and delivery of different ServiceNow applications implementations.
• Architect and design solutions for complex business problems using ServiceNow best practices and standards.
• Advise and guide platform roadmap discussions.
• Desing platform level architectural configurations without base code customizations to improve the platform upgradability, stability , performance and stability
• Familiar with ServiceNow features of Flow designer, Integration hub, UI builder, App engine, Process Automation and Mobile Apps
• Understanding of DevOps principles and CI/CD pipelines
• Logical thinking and problem-solving skills along with an ability to collaborate
• Engaging presentation style, with the ability to control and manage multiple presentation scenarios
• Have the drive and determination to learn and continuously share your knowledge with others
• Recognize and develop opportunities to leverage ServiceNow as a platform.

Certification Required

• CAD
• CIS is any two of ITSM, ITOM, HAM / SAM product suite is preferred

We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.