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Job Requirements of FORTINET ENGINEER - BANGALORE LOCATION:
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Employment Type:
Full-Time
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Experience:
Not Specified
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Education:
Not Specified
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Travel:
Not Specified
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Manage Others:
Not Specified
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Location:
Bengaluru, Karnataka (Onsite)
Do you meet the requirements for this job?
FORTINET ENGINEER - BANGALORE LOCATION
Fortinet Engineer - Bangalore location
Job Responsibilities
•Basic troubleshooting on the range of Fortinet Enhanced Technologies products including FortiGate, FortiMail, FortiManager and FortiSandbox
•Collection, analysis and change recommendations of configuration information
•Collection and analysis of customer network information
•Collection and initial analysis of packet trace information
•Recommend corrective actions based on analysis
•Provide customer education where needed due to gaps in networking, product knowledge etc...
•Consultation of technical documentation, bulletins and release notes for known problems
•Follow up on technical cases including proper escalation and management of the case until case closure.
•Manage customer communications and expectations until the closure of each case
Job Skills Required
•Experience in a technical support role in a networking/security company or equivalent education
•Strong understanding of TCP/IP, routing protocols, Switches
*Experience with security products firewalls, sandboxing, Anti Spam, virus scanning
•Strong troubleshooting and problem solving skills
•Extensive working knowledge of Windows, UNIX or Linux
•Strong English skills both written and verbal.
Work location : Koramangala – Bangalore location -
Yrs of Exp-3-5Yrs
Recommended Skills
- Antivirus Softwares
- Consulting
- Electrical Switchgear
- Email Filtering
- English
- Linux
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Job ID: 12346123
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