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Job Requirements of Specialty Development Senior:
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Employment Type:
Full-Time
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Location:
Chennai, Tamil Nadu (Onsite)
Do you meet the requirements for this job?
Specialty Development Senior
- Require a SAP CRM Functional resource with around 4 to 9 years experience, to carry out the following responsibilities
- Provide solution delivery and production support for SAP CRM Mktg and Sales business application
- Design solutions in SAP CRM including marketing and service campaigns
- Create user stories and tasks in Rally tool
- Adhere to Incident Management process for providing production support
- Perform root cause analysis and resolve application issues
- Create and validate production support related documentations.
- Responsible for technical co-ordination with technical team
- Effectively communicate with customer, completes action items on a timely basis and escalate to relevant stakeholders, wherever required
- Responsible for meeting production support targets.
- Adhere to appropriate security and control processes
- Perform initial analysis for application enhancements
- Effectively communicates with the customer on a day to day basis, resolves action items and escalate issues to the relevant stake holders on need basis
Skills Required:
- SAP CRM Functional expertise
- Knowledge and practical experience of agile delivery
- Highly self-motivated and independent requiring minimal supervision
Experience Required:
- 4-9 years
Education Required:
- B.Tech, BE, MCA
Additional Info:
At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra. We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is financially strong, privately held company that is 100% consultant and client focused.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
- Medical and Dental (FastTek pays majority of the medical program)
- Vision
- Personal Time Off (PTO) Program
- Long Term Disability (100% paid)
- Life Insurance (100% paid)
- 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 and 2022!
To view all of our open positions go to:
Recommended Skills
- Agile Methodology
- Business Software
- Communication
- Incident Management
- Production Support
- Root Cause Analysis
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Job ID: 383669
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