Manhattan WMS

Hi Folks,

This is C2H opening with Reputed MNC

Required:

• 2-3 year experience in Production support for L1-L2 tickets on Manhattan WMS solution
• Warehouse functional knowledge in: Receiving, Shipping, Order Management, Inventory Management, Labor Standards and Fulfilment
• Experience using analytics and metrics to assess warehouse processes and operational performance to identify and quantify improvement opportunities
• A Bachelor's Degree

Preferable:

• 1-2 full lifecycle Manhattan WMS implementation experience
• Experience working in a consulting firm delivering supply chain services in a client environment
• Experience working with cross-functional / extended teams
• Critical thinking, analytics and problem-solving skills with the ability to exercise mature judgment
• Strong oral and written communication skills
• Advanced Degree in Supply Chain or Business (MBA) with an operations research or supply chain emphasis

Key Responsibilities:

• The position will be responsible for the first level of support for the WMS users
• The position will also cover the Incident & Request Management support for L1 & L1.5 tickets to quality assurance testing of delivered system changes and training and implementation of any system changes into production
• Also support analysis, recommendation and Functional and System Integration Testing implementation of any new functionality within WMS related to L2 tickets
• Role will also include monitoring to follow best practices within the application and to define any new best practices.
• Additional responsibilities include support of continual process improvements to enhance the level of distribution operation efficiency, quality and productivity.