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Job Requirements of Desktop Support Engineer:
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Employment Type:
Full-Time
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Experience:
Not Specified
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Education:
Not Specified
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Travel:
Not Specified
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Manage Others:
Not Specified
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Location:
Vadodara, Gujarat (Onsite)
Do you meet the requirements for this job?
Desktop Support Engineer
Experience: Minimum 2 years
Location: Solvay Vadodara, India
Job description:
- IT/IS administration, OSS (Onsite Support), local/site contact point of 3rd party vendor, hands and eyes support for operations, first point of contact for incidents/requests reported from users
- Corporate Standard PC provisioning, troubleshooting, Imaging/staging, Software Installation. Supporting the roll-out of new applications - Mobile device(Smartphone, Tablets) provisioning, troubleshooting, corporate mobile application support(google apps, MDM, CRM etc) - Support printers/MFPs such as troubleshooting, driver configuration
- Control IS/IT asset registration/decommissioning lifecycle, loan/lost equipment management
- Support meeting room/video room/conferencing environment (video conference, soundstation, TVs, Projector, telepresence etc)
- Support perimeter security CCTV surveillance and physical access control system
- Support troubleshooting, simple introduction/training, installation, configuration for corporate stand software
- Support new staff onboard/move/leave process coordinated with HR
- Managing IS/IT service access/account/mailboxes
- Event management for System service devices, handing/raise a ticket to 3rd party vendors
- Enable workstation operation management (patching/update/software roll out etc)
- Managing office standard file sharing functionalities
- Managing workstation device data loss protection service/platform
- Event management for Telecom service devices, handing/raise a ticket to 3rd party vendors
- Hands and eyes monitoring LAN devices.
- Managing audio, video, web conferencing capabilities with 3rd party
- Support, troubleshooting and managing corporate standard IP telephone system/services
- Managing Solvay site user access to Solvay internal network resources
- Managing mobile device security and operation management functions
Recommended Skills
- Access Controls
- Administration
- Customer Relationship Management
- Data Loss
- Event Management
- Google Applications
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Job ID: 17617107
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