SQL Server DBA

 The key responsibilities of this role are:

• 24x7 support for Fidelity's Production database estate. This includes all Production, Disaster Recovery, Emergency Break Fix, User Acceptance Testing and Development environments.
• Rapid response to address high severity (severity 1, 2 and 3H) incidents.
• Pro-active issue detection and resolution as well as service monitoring.
• Service restoration subsequent to unanticipated outages or disruptions.
• Driving root cause analysis and resolution to closure.
• Identification and driving of database related service quality improvements and engineering deliverables.
• Provision of technical support on a shift, on-call and rotational basis.
• Resolution of production support issues.
• Escalation as necessary to secure assistance and technical guidance from other Technology teams to resolve support issues.
• Management and progression of Action items.
• Automation and process improvement of database activities.

 
Your skills and experience
 

• Excellent Microsoft SQL Server administration skills in a production support capacity; with the responsibility for the delivery, support and maintenance of reliable, highly available and high performance environments.
• Support of database installation and configuration, monitoring and housekeeping, upgrade and patching, troubleshooting, root cause analysis and performance tuning.

 
Personal Skills
 

• A good team worker.
• Ability to prioritise and co-ordinate activities.
• Experience of working to tight deadlines on a regular basis.
• Good analytical, problem solving and documentation skills.
• Ability to adapt to changing business needs (flexible) and learning new skills quickly.
• Good written and verbal communication skills, together with the ability to communicate with management and other business and technical groups.
• Calm approach when under pressure.
• Customer focused – strong service ethic.
• Ability to work on own initiative with minimal direction.

 
Technical expertise
 
Above 7 Years of progressive working knowledge of database technologies

• Microsoft SQL Server Certified Professional
• Microsoft SQL Server (2005, 2008, 2012)
• Good understanding of Windows and UNIX operating systems
• Shell scripting (T-SQL, PowerShell, UNIX)
• Database backup, restore and recovery
• Database performance tuning
• Database replication technologies including Microsoft SQL Server mirroring and log shipping and Sybase replication server
• Database clustering technologies including Microsoft Clustering and Veritas Cluster Server
• Microsoft Reporting and Analysis Services