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Job Requirements of Site Reliability Engimer:
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Employment Type:
Full-Time
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Experience:
Not Specified
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Education:
Not Specified
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Travel:
Not Specified
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Manage Others:
Not Specified
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Location:
Chennai, Tamil Nadu (Onsite)
Do you meet the requirements for this job?
Site Reliability Engimer
Identify and investigate potential and actual customer performance problems, recommend, and prioritize remediation, and assess effectiveness of remediation actions.
- Participate in and provide feedback on product design, especially regarding reliability and availability.
- Drive initiatives with partner teams to improve the reliability and service performance through improved system design.
- Drive a culture of intolerance to manual activity which results in a highly automated environment delivering scalable solution.
- Work Closely with Customer facing teams (Technical Account Mangers and Program Teams) to understand and prioritize customer issues.
- Drive monitoring and automation initiatives.
- Create and present Performance reports for technical and management partners.
- Work closely with Engineering teams to communicate and prioritize the service impacting issues.
- Reproduce and test the Customer issues in the Lab.
- Develop Automated scripts and tools to Enable monitoring of the Service.
- Be part of on-call rotations.
Recommended Skills
- Automation
- Product Design
- Reliability
- Systems Design
- Communication
- Engineering
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Job ID: 18418883
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