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Job Requirements of IT Helpdesk:
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Employment Type:
Full-Time
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Experience:
Not Specified
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Education:
Not Specified
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Travel:
Not Specified
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Manage Others:
Not Specified
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Location:
West Bengal, IN (Onsite)
Do you meet the requirements for this job?
IT Helpdesk
Skill-IT Helpdesk
Experience-1-1.5 yrs
Location-Kolkata
Roles and Responsibilities:-
- Responding to queries via chat, email, or phone
- Training other staff members on troubleshooting and diagnosing problems
- Writing, editing, and revising training manuals for new and updated software and hardware
- Providing technical assistance for questions and problems
- Resolving problems with networks and other computer systems
- Diagnosing system errors and other issues
- Following up with customers to ensure full resolution of issues
Recommended Skills
- Editing
- Problem Solving
- Information Technology
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Job ID: 13112901
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