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Technical Consultant L1 Siemens in Mu...

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Technical Consultant L1 Siemens

Diverse Lynx India Pvt. Ltd. Mumbai, Maharashtra (Onsite) Full-Time

Technical & Functional Skills & Certifications Rich Hands on experience of administering Seimens voice solutions. In depth knowledge of Seimens PBX (Legacy & IPT). Hands on experience (installation and maintenance) on Seimens Products:

  • Hipath/Hicom/Eroset line
  • Hipath Communication platform Hipath-3000 associated administration tool, work-point, and access-point
  • Knoweldge on HiPath HG 3550 (integrated H.323) & HG1500 (Hipath GW card) for VOIP / Inter PBX connectivity
  • Knowledge on endpoints like DECT & OPTICLIENTS soft phones
  • Knoweldge on Siemens integrated voice mail & Siemens Xpressions
  • VOIP protocols, signaling (SIP & H323) & Voice codecs
  • System handoff to customer including basic training (feature).
  • Awareness of ITIL framework and familiarity with ITSM Tools (like Remedy/HPSM/Clarify etc ) .
Excellent Troubleshooting, analyzing & managing the critical Incidents, Problem tickets with out of the box thought process Experience in designing POA for complex Change/Project. Good knowledge in preparing RFO, RCA's, documentation, Knowledge Bank. Rich experience in handling of Implementation projects. Positions will require to work in rotational shifts to support 24 * 7 operations /project assigments

Recommended Skills

  • Administration
  • Itil
  • Maintenance
  • Problem Solving
  • Vo Ip
  • Digital Enhanced Cordless Telecommunications

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Job ID: 10802366

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