180177 - Solution design professional

  Job Details Job title Solution design professional CFU/CU Technology Career Family Technical Function Technology Career Level E Reports to Chapter Lead - HR Does this role manage a team? No Number of Direct Reports 0 Work Status Full Time N-Level N-5 Role Dimensions   Budget Dimensions     Why Us? We've always been an organisation with purpose; we connect for good. You can trace this back to our beginning as pioneers of the world's first telecommunications company. At our heart we're a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed. Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport. Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism and resilience to help propel us forward we'll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that's you and what you're looking for, we'd love you to be part of our future. Why this CFU/CU? We are in an incredibly competitive industry and it's not just the technology that's important, but the world of promise it creates for our customers. We live and work in a connected world where people want seamless service, great products and the best connectivity there is, as well as continually expecting more and more from us, and rightly so. Technology is BT's powerhouse, with our expert technologists, we have a unique position in BT. By bringing together our technical and commercial expertise, and our insight and passion for customer experience, we help BT stand out from the competition. With the best networks and smart innovative products, combined with a personal experience, it sets us apart from the pack. Innovation drives everything we've done since BT started in 1846. Coming up with new ideas and developing new technologies is central to our future. We want to improve people's lives for the better in welcome, relevant and affordable ways and we'll be fast to market with an effortless experience to match. We will continue to focus on developing our converged network capabilities which will give customers seamless connectivity. Our skilled people will lead this technological revolution, not only for our customers but for the industry across the Globe, truly making customers our heartbeat. Specific Job Requirements Use your in-depth knowledge of BT's Standards or External Service Provider standards , internal compliance processes, and corollary industry standards and frameworks pertaining to cyber security, data privacy, business continuity, and legal & regulatory compliance, to raise BT's compliance position, guarantee safety and security for our customers, and support the work of BT's ongoing internal and external audit teams to ensure we meet or exceed industry standards and retain relevant certifications.

• Maintains highly specialized knowledge of a few HR functions.
• Monitors leading practice and competitive trends and proactively predicts and develops programs to address changes in the market conditions and competitive position
• Architects and Designs innovative HR policies, processes and programs in line with HR's function strategy and SHC's people and enterprise strategies
• Leads change within HR including championing and owning the success of new programs and ensuring deployment is successful
• Continually evaluates effectiveness of HR solutions through customer feedback to drive continual improvement
• Proactively shares knowledge and expertise to help others to develop and grow.
• Good understanding on SAP Success Factors.

  Connected Behaviours •  - You develop great working relationships with stakeholders, sharing knowledge and collaborating. •  - You deliver and coordinate activities and respond positively to challenges. Experience you would be expected to have •  Taught your team how to do their roles more effectively •  Managed headcount and departmental costs when cost was under pressure •  Undertook a teambuilding exercise and measured your team's motivation & feedback •  Managed a low performing team to a successful outcome •  Made decisions in ambiguous situations using incomplete information or differing opinions (eg divided team loyalties or unclear deliverables). •  Aligned project plans and objectives with BT strategy and values •  Actively participated in strategy setting sessions •  To suit the needs of a customer, colleague or client; moved outside of expected process or practice •  Been a spokesperson for others on issues of integrity     Compliance and ethic statement Role models and leads team in line with The BT Way operating model, ethics code and our policies outlined
Carries out regular risk reviews and assessments and operates controls effectively.
[Everyone is required to keep up-to-date with BT policies, mandatory training, to understand what they mean and to put this into practice. This protects you, our customers and BT and, as it's so important, if you breach any of our policies, you could face disciplinary action.]