Create your profile
Employers Sign In
The job L3 Support Engineer has been saved.
Ready to apply?
Please confirm your email to start the apply process.
The Job has been saved succesfully
Enter your email address to save this job
You are saving this job as:
This is not me
I agree to be sent an email with details of this role
Complete your application
Keep me logged in
Don't have an account?
Current job title
Send me regular job search advice, work tips and customised content direct to my inbox.
Register and Apply
L3 Support Engineer
posted by Accolite Software
Missing Translation: eu_consumer_core.jobs.job_content.days_left
Hyderabad, Telangana, India
Provide technical support the products. This includes communicating directly with customers via phone and e-mail to identify, reproduce, and resolve reported issues.
Evaluate, troubleshoot and follow-up customer issues while tracking details in the Customer Relations Management system.
Identify, replicate, and document customer reported product defects and enhancement requests.
Develop and test workarounds when and if applicable.
Interact with internal and external department resources for problem determination, resolution, and escalation.
Installation / de-installation of required software; provide specifications for the configuration of systems, applications, and databases when necessary.
Participate and articulate test cases for management and the product development team when necessary
Write online documentation, such as FAQ's and technical notes on an as needed basis
Experience with relational databases (MSSQL, Oracle)
Knowledge of Java script, HTML5, Web Development
Knowledge of web services
General knowledge of software design and implementation.
Experience in environment configuration
Experience with Windows and Linux operating systems
Technical Support Associate
ProZentech Solutions pvt ltd
Application Support Analyst / Application Operations Analyst
Associate System Engineer
Tvisha Technologies Pvt. Ltd
.Net / Java Developer
Java Matic IT Solutions
Network Engineer - CCNA
Software Engineer - Trainee
Dhatsol IT Solutions Pvt Ltd
Manager - Quality Control
Email me jobs like these
We will send jobs matching these to
If you click this button, we will send daily emails featuring similar jobs (Other - Hyderabad).
You can unsubscribe at any time.