Why this role matters
This Job Matters as it provides leadership in the Cloud space driving adoption of our PaaS and IaaS platform. The role will provide technical expertise, delivering software solutions that provide business value and meet customer requirements, including necessary designs, documentation, automated testing, deployment and in-life support for the PaaS platform using Pivotal Cloud Foundry and IaaS platform using AWS. The role leads a team transforming and operating the PaaS platform helping teams onboard and adopt better ways of working and automate toil from the development process relating to infrastructure. Any outage would have a major impact on BT's ability to service its customers. You will be lead by example for your team of Software Engineers, who will input into your authoritative technical recommendations for PaaS adoption, to commercial decisions on new and emerging areas, that balance deliverable commitments, unit strategic decisions on software engineering, and operational performance.
What you'll be doing
- Manages a team to deliver complex and large scale technology development and solution using PaaS .
- Applies technical expertise to provide direction and make commercial decisions focused on wider converged technology lifecycle, setting roadmaps and defining and driving towards a desired future state using PaaS and IaaS.
- Drives developer enablement, governance structure and operating model design for PaaS/IaaS
- Work closely with the AWS platform team to allow seamless experience for PaaS customers.
- Stakeholder relationships (senior customers, vendors, suppliers) and facilitates mutually beneficial negotiations to develop solutions, ensuring they meet current and emerging business and technical needs.
- Proactively solving business problems and dealing with uncertainty e.g. demand profile planning including location, skill and resource. Manage paradoxical problems on improving the quality of delivery against reducing overall costs.
- Leads on Technology transformation as a lever to transform BT's commercial performance and operational efficiency.
- Successfully executed business change/s & smart business solutions which results in customer experience improvement, cost savings or revenue opportunities for BT.
- Sets standards on the processes to improve and drive standardisation and repeatability. Ensure delivery to timescales.
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Change Agent: Supports Change programmes and acts as a positive role-model during times of ambiguity, ensuring effective outcomes
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Commercial Thinker: Uses understanding of internal commercial insight and latest external thinking to develop & implement ideas that benefit BT
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Customer Champion: Establishes customer needs, uses operational & technical expertise to deliver brilliant experiences
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Solution Focussed Achiever: Identifies and implements plans to overcome obstacles and achieve ambitious goals.
We'll also need to see these on your CV
Technical Knowledge: Can give comprehensive & technical specialised advice on emerging new Cloud technologies. Good knowledge of Pivotal Cloud Foundry and AWS is a must. Provide guidance and counsel on complex and unfamiliar situations and leverages other experts to develop solutions.
People Leadership: Ability to inspire and drive performance of a strong engineering team across UK/India . Servant leadership, helping the team grow skills and contribute to BT and their careers.
Story-telling with data: strong skills in building the case for change, drawing on data and analytical techniques where appropriate, and communicating this to business audiences
Business acumen: Knowledgeable in business strategy and the drivers of organisational performance, including people drivers of performance and financial literacy (e.g. business KPIs, business cases)
Stakeholder Management: Able to develop close relationships with senior customers/vendors/suppliers to facilitate negotiations and manage major escalations.
Hold others to account: Ability to demand high ethical standards and values led behaviours ensuring the same understanding in their team. Able to call out misaligned or poor behaviour.
Be agile: Able to lead Leads collaborative and agile ways of working through projects and programmes effectively managing changing priorities.
Commercial & Risk Awareness: Experience in evaluation of the obvious and subtle commercial risks/issues/challenges especially in relation to a programme/project. Experience in determining the appropriate commercial solutions.
Software Development Concepts: Experience with the use of a wide range of programming concepts including (but not limited to): recursion, multi-threading, memory management, garbage collection. Aware of and has applied a range of algorithms, for example related to sorting and searching. Excellent understanding and experience of cloud native application design principles (like micro-services, stateless application meant for cloud, containers etc.)
Technology Skills
- Familiarity/Experience with container technologies, e.g. Docker, Kubernetes etc.
- Knowledge on CI/CD tools like Bosh, Chef, Puppet, Jenkins, Git, Concourse is preferred
- Experience working on or leading agile development teams (ideally leveraging Scrum or Kanban).
- Experience with Spring, Spring Gateway, Spring Security, Spring MVC, Spring Integration, Spring Data & Spring Boot.
PCF: Experience as an operator with Pivotal Cloud Foundry or Open Source Cloud Foundry (Taking care of upgrades, application onboarding, resolving application issues w.r.t. deployment on PCF foundation, bosh level troubleshooting, Backup and recovery) and for the tiles supported in PCF (e.g. MySQL, RabbitMQ, Redis)
AWS: Foundational knowledge of AWS platform product & services is a plus.
People Management: Experience in the full employee lifecycle in a Technical environment, including succession planning & performance management.
Change Management: Experience in transforming solution design & delivery to improve quality & cost and being able to identify and prove concepts for future technology.
Why choose us?
We've always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world's first telecommunications company. At our heart we're a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.
Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.
Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism and resilience to help propel us forward we'll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that's you and what you're looking for, we'd love you to be part of our future.
