Sales Process Manager and Coordinator

Key accountabilities and decision ownership :
To support the roll-out of incentive schemes for channel partners across channels distribution, direct sales, retail etc.
To execute the incentive schemes designed by individual channels with support from the sales head
To be responsible for resolution of all channel partner and customer issues across channels

Strategic :
Finalize roll-out plan for incentive schemes for channel partners
Develop plan for resolving customer and channel partner queries and issues within recommended TAT

Operational :
Liaison with different channel heads in resolving customer and channel partner issues
Ensure incentive schemes for channel partners are rolled out effectively
Track outcomes of various incentive schemes
Provide inputs to channel heads in developing effectiveness of various incentive schemes
Provide feedback from channel partners and share with channel teams