JOB DESCRIPTION
Network Administrator – L3
Experience
10 to 12 years
Role
Network & Security Administrator L3
Certifications
CCIE, CCNP, CCNA & ITIL
Hands-on Technologies
Nexus, TCP/IP Networking, Routing protocols EIGRP, OSPF, BGP, VPN, IPSEC, Multicast, VoIP, MPLS, DM VPN, Switching, Wi-Fi, Fortigate, ASA Firewall
Role Description
The role holder is responsible for managing the Network Infrastructure and Network-Security team as well. He will ensure that operational stability and service availability remain a priority at all times. He will be leading the Network team.
Qualification & Experience
- B. Tech / BE / B.Sc / Diploma
- 6+ years of relevant experience
- Experience in Technology
- Experience in handling multinational customers
- Having experience in onsite / offshore / offsite delivery models
Skills Required
- 8-10 years' experience in the troubleshooting and performance management of data infrastructure networks
- Customer service skills and client focus
- Hands-on experience troubleshooting Cisco routers & switches,
- Knowledgeable in the following data circuit technologies TDM, MPLS, Ethernet, EoSDH and POS
- Expert knowledge in service provider level networking with knowledge in TCP/IP, Routing Protocols (OSPF and BGPv4, RIP etc). Specific knowledge of BGP, OSPF and IP protocols in MPLS & none MPLS Environment
- Experience working on CoS, QoS, WRED and related quality of service parameters
- Good understanding of high availability fundamentals (HSRP and VRRP)
- Hands-on experience of LAN switching technologies: STP, Trunking, Ether channel
- Expert Knowledge of VPN technologies and IPSec and GRE protocols
- Understanding of network protocols like FTP, TFTP, NTP, SNMP, DNS, DHCP
- Organizational and problem-solving skills
- Self-driven and motivated to achieve success
- Must have excellent communication and inter-personal skills
- Should be able to handle teams
- Assertive in communication
ROLES AND RESPONSIBILITIES
- Troubleshooting major issues and providing the RCA
- Proactively monitor the health and performance of network
- Analyze network performance for efficiency of operation and possible improvements
- Resolving Day to Day issues in network. Trend Analysis and Plan for Action for recurring issues
- Coordinating/Managing with respective vendors for link management.
- Incident Management: take lead role in co-ordination and communication between technical second/ third level support teams in system critical situations
- Ensure projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations
- Responsible for team policies and procedures ,team work assignments, schedules, ,directing and monitoring work efforts on a daily basis
- Identifying resource needs, performing quality review and team performance
- Worked with industry standard processes relating to change management and governance, such as ITIL
- Assist in define, break down the project scope, manage the project tradeoffs
- Constantly reassess the support team's performance and make adjustments as necessary
- Collaborate with key technology partners to drive forward improvements in Project
- Provide necessary support and guidance to the team to ensure optimal performance
- Periodic communication to team, customer/sponsor, users, and stakeholders with regard to project status reporting
- Monitor and evaluate progress of the project and defects
- Prepare and Review project technical documents
- Ensure timesheets entry and completion of invoicing process on or before the deadline
- Influence customer perception positively
