IT Service Delivery Manager

 10+ Years of IT experience, with at least 5 years' experience in Service Operations; ITIL implementation in a large or global organization.

1. Must have minimum of ITIL certifications; preferably Managers Certificate or Expert in Service Management
2. Proficient in ITIL service management processes, with practical knowledge and experience in the Service lifecycle processes.
3. Service Now exposure preferred

Excellent communication (verbal & written) & presentation skills