Understanding of SDH/OTN / DWDM & Carrier Ethernet technologies.
L1 HW fault analysis Of Transport Equipment's HW/SW Faults
Coordination with Different work Groups in field and NOC team for fault restorations.
Follow the escalation matrix and timely report of Incidents to operation head and NOC
and refer the Faults Back Office as per the SLAs measured.
Implementation of Change Management with respect to plan along with NOC team
Regular Field PM activity for Transport equipment's for NW improvement