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SAP CRM Functional Expert & SAP CRM Technical
Must have skills*
1.SAP CRM Sales 2.SAP CRM Service 3. CRM ABAP
Good to have skills*
SAP CRM for utilities
Key responsibilities*
Functional Activities Requirements gathering, solution finding,communication,functional support to teams in issue analysis and resolutions and productivity improvement functions
SAP Switching Expert
Must have skills*
SAP (Device management)knowledge, Communication skill Knowledge about Switch Documents, Workflow, IDOCs, BPEM
Good to have skills*
ABAP OOPS concept knowledge, Utility domain knowledge
Key responsibilities*
Analysis, Developement, testing, bug fix.
SAP FICA Expert
Must have skills*
ISU FICA business process knowledge. Understanding and knowledge of FICA processes like payment file processing,returns processing, refunds, installment plans, write off, promise to pay,security deposits,documents postings,GL accounting reconciliation and closing. Knowledge of dunning by dunning procedure/collection strategy and BRFplus .Good understanding of integration with ISU billing, FICO and SD modules. SAP master data and configuration G/L configuration Integration of FI-MM SD and FICA
Good to have skills*
FICO, controlling and SD
Key responsibilities*
Requirement gathering ,solution finding, communication and documentation provide functional and technical support to teams in issue analysis, defect issue resolutions. unit testing, integration testing
SAP MM
SAP MM/SD
SAP Billing Expert
Must have skills*
1. Consultant experienced in working over one end to end life cycle implementation. Worked over minimum 2 of the 3 utility services (Gas, Water, Electricity) .2. Experienced in requirement gathering for ISU billing functional area.3. Experienced in preparation and review of business process documents, preparation of functional specifications for development objects etc.4. Strong experience in designing Billing Master and billing rules is a must.
Good to have skills*
1. Strong integration knowledge with other IS-U modules like DM, FICA and CRM is required.2. RTP billing configuration knowledge is preferred for deregulated markets3. Experience with SAP ABAP/4 & ABAP OO programming including BADIs, BAPIS & IDOCs
Key responsibilities*
Ability in strong communication with clients across globe is preferred.Ability to communicate effectively at all levels within the Customer Design and implement Best Practice SAP Billing solutions appropriate to Customer requirements and standards.Can prepare specifications, estimates and solution documentation to support work completed
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