SCCM

Job Details

  • 4-8 years of experience in Desktop engineering
  • Background and experience in large distributed desktop estate
  • Hands on experience in SCCM 2012
  • Hands on experience in Software distribution, Patch Management using SCCM.
  • Ability to handle end to end patch management process
  • Knowledge on operating system deployment (OSD)
  • Ability to resolve complex technical issues related to Software distribution and Patch management.
  • Create custom scripts for gathering the inventory from clients.
  • Test and release of applications and Patches using SCCM.
  • Automation experience on Patch remediation.
  • Ability to create power shell scripts.
  • Experience on SCCM client remediation.
  • Knowledge on Active Directory and group policies.
  • SLA adherence for patch management
  • Hands on experience on deploying out of band patches and achieving compliance within the agreed Service levels.
  • Ability to generate custom reports using SQL queries.
  • Should be able to set various access controls on the SCCM console, Managing the SCCM database and performance tuning
  • Compliance reporting on patching
  • Excellent communication and presentation skills
  • Ability to interface with the customer and provide solutions
  • Should be able to resolve the tasks escalated by L1 and L2 teams.
  • Experience in incident change and release management processes
  • Excellent troubleshooting skills
  • Knowledge on SCCM Infrastructure is a must.
  • Experience on Incident, Request, Change and problem management.
  • Knowledge on ITIL processes.
  • Good to have Team lead experience
  • Good to have Certification in SCCM 2012
  • Good to have- SCCM Infrastructure knowledge
  • Good to have - knowledge on MDT, Active directory and related components

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