TITLE: Quotation Specialist (Aftermarket-Twin Screw)
BUSINESS: Pumps SS
LOCATION: Thane, India
DIRECT REPORTING: Team Leader - Technical Sales (Aftermarket)
Position Details:
Quotation of Replacement Pumps & Spares (Aftermarket)
Principal Activities:
- Handling of RFQs for Replacement Pumps and or Spares for domestic and global customers including intercompany
- Enter requests in CRM, check reference pre-delivery.
- Check customer quotation request from technical and commercial standpoint, as well as for testing and trade compliance requirements.
- Initiate and follow-up trade compliance process, obtaining from customer all relevant documentation according to company guidelines.
- Prepare offers acc. to pre-delivery. For obsolete or modified products, or in case of different customer requirements, carry out hydraulic selection and select the correct replacement pump. If necessary, consult and clarify with AE to ensure correct selection of pump unit (for example, in case of motor selection). For deviating technical characteristics (when no 1: 1 replacement is possible) clarify the deviation with the customer.
- Clarify potential delivery times with Operations (Order Management Cell / Planning)
- Consult with Engineering / ETO for technical clarifications.
- Create quotation in SAP and initiate approval process in CRM.
- Send offer to customers, clarify open points and possible customer queries, create revisions when necessary.
- Follow-up offers in cooperation with distributor and or field service.
- Order Transfer / Technical Handover to Customer Service with all required documents
- Coordination with internal and external interfaces
- Clarification of technical and commercial issues with internal team
Education, Experience & Skills:
- Education as Diploma / BE in Mechanical
- 2 to 3 years professional experience as Quotation Specialist / Aftermarket Engineer of industrial goods
- Ability to read, write, analyse and interpret business and technical documents in English.
- Proficient in MS Office
- Knowledge of SAP / ERP and CRM related software
- Team player and self-motivated
- Good Communication skill
- Stakeholders Management
CIRCOR is an EEO Employer of Females/Minorities/Veterans/Individuals with Disabilities
