Cisco Voice

Total Exp. 3 Years to 6 Years
Joining Location: Gurgaon


Knowledge on Cisco Call Manager,ACME Client ,CUBE, CME & CUE
Minimum 3 years of experience in Cisco voice
CUCM Features: CSS Partitioning, Call Routing and IP Phone Registration.
Installation and configuration of Cisco phones and Route patterns, Translation Pattern, Hunt- group, CSS, Partitions,Bulk Creation,SNR,MVA(DISA)
H323 / MGCP/SIP Gateways: Debugs (CCAPI & ISDN, CCSIP) reading on routers: 28XX / 38XX - 29XX / 39XX
Unified Communications : IP Phone Set-up , Configuration & Registration
Dial-plan Management, Call Routing on Call Manager and Unity Connection servers.
Analyzing, designing and troubleshooting enterprise collaboration networks.
Packet captures through Wire shark , RTMT.
Analyzing the traces & logs to troubleshoot different scenarios and search the root cause.
Cisco IM&P server (Integration with CUCM, Set-up and Install)
Cisco Jabber Login Process with CUCM.
Cisco Jabber (Set-up / Install Feature: Soft phone/Desk phone Control and IM)
Core Knowledge of CUCM & Unity Connection versions 7/8/9/10 and 11
IP Phone (79xx, 88xx, 99xx, 89xx)
Managed and maintained analog fax lines, voicemails, auto attendants, phone setup, and alarms/alerts and worked on gateway protocols such as H.323, SIP, MGCP, and SCCP.
CUCM, CUC, IM&P, UCCX Maintenance, support and upgrades
H323/ MGCP/ SIP/ CUBE implementation and support
VCS Expressway, MRA, UCDT
SIP Implementation & support to multi-vendor equipment.
Knowledge on Cisco WebEx & Genesys