Scrum Master

Guiding the team and organisation on how to use Agile/Scrum practices and values to delight customers

• Guiding the team on how to get the most out of self- organization

• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving

• Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment

• Ability to work under pressure, manage client expectations effective and not get overwhelmed by client pressures on team

• Facilitating getting the work done without coercion, assigning, or dictating the work.

• Facilitating discussion, decision making, and conflict resolution

• Assisting with internal and external communication, improving transparency, and radiating information

• Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog

• Establish strong relationships with stakeholders / product owners to define technology solutions to address and arrive solutions

• Produce sprint and release progress / status reports as required for senior stakeholders, project working groups and steering committees

• Assessing Scrum Maturity of the team and organisation and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organisation

Required Skills/Experience:

• First level Scrum Master certification (CSM, PSM I)

• Proven experience in playing the Scrum Master role for at least one year for a software development team that was diligently applying Scrum principles, practices, and theory

• Strong knowledge of Agile principles and applies Agile frameworks and techniques (such as Scrum, Kanban etc.)

• Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency

• Proven knowledge of various well-documented patterns and techniques for filling in intentional gaps left in the Scrum approach (example: numerous Burndown technologies, various Retrospective formats, handling bugs, etc.)

• Excellent communication and mentoring skills

• Implementation experience of Agile tracking tools such as JIRA, TFS, etc

• Experience working in Distributed Agile Development Model (geographical onshore/offshore)

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Preferred Skills/Experience (Any of these is a plus):

• Second level Scrum Master certification (CSP, PSM II)

• Knowledge of other Agile approaches: XP, Kanban, Crystal, FDD, etc.

• Awareness and experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, DevOps, Pair Programming, Automated Testing, Agile Games

• Experience in a telecom domain

• Experience with Scaled Agile model such as SAFe

• Applicable knowledge of the technologies used by the team (.NET, Salesforce etc.)