Job Title:- Mobility Support Engineer
Job Location:- Gurgaon
Experience:- 3+
Job Description:-
- Mobile devices configuration and application management through VMware AirWatch/WorkSpace/Intune/Apple DEP
- Platform administration of VMware Workspace One/Microsoft Intune
- Solve technical issues related to mobile devices enrollment, e-mail setup, application provisioning, remote wipe etc.
- Manage local Mobile device stock and resupply
- Mobility Policy/Process Question
- Mobile Device procurement and Activation
- Perform Employee and Contractor monthly off boarding/auditing as per mobility Termination process
- Mobile device account Lockout/Password reset
- Mobility Technical Support : Data Sync, WiFi, Coverage issues/queries, OS Update, VPN
- VMware Workspace One- User group creation/ maintenance, Create VMware Workspace One Accounts
- Mobility Support for Field Sales Users
- Application Deployment & Maintenance for Mobile App Store
- Redirect to business applications owners if a specific application support is needed
- Coordinate with onsite teams for new mobility services deployment
- Support 4G card management needs especially for asset tracking and mobile device support
