SAP ARIBA

Production support for day to day issues/queries on Ariba Strategic Sourcing (Sourcing, Contracts) and Commerce Automation and includes Catalogs used only as APC (Ariba Procurement content) where PR is created in SAP ECC and catalogs are managed in Ariba. Provide frequent training to Buyers on Ariba process lifecycle and training to Suppliers on Ariba usage both in Ariba Sourcing as well as Ariba Supplier network. Functional knowledge on SAP MM(creation of PR's, PO's, GRN, SES) will be beneficial. Communication skills to handle client requests efficiently.

Below are detailed activities for the position

Sourcing Support

Production support to Buyers on day to day activities such as Creating Sourcing Projects, Sourcing Events RFP, Auctions

User management : Creation of new users, adding new roles, password reset

Guide Suppliers on using Ariba sourcing to login and submit RFP response.

Handle Change requests for modifications in Sourcing templates

Create SR's in Ariba connect for new issues

Monitoring of PR creation and RFQ creation in SAP ECC

Conduct trainings to new members

Contracts

Support buyers in Creating Contracts and completing all contract tasks

Template creations and modifications

Approval flow changes

Managing Clause library

Conduct trainings to new members

Supplier Lifecycle and Performance

Support buyers in creation of Supplier request, Registration, Qualification

Guide Suppliers to login and submit response to questionnaire.

Handle approval flow modification requests

Commerce Automation

Support Suppliers on adhoc emails and calls for issues in using Ariba supplier network

Provide regular training to Suppliers on submitting PO confirmations, Creating Advance shipment notice(ASN), Create Service Entry Sheet(SES), Submit Invoice on Ariba Supplier network

Retriggering PO message output in SAP ECC.

Guide buyers to Resend failed PO's in Ariba Buyer network.

Research on issues related to exchange of messages between Ariba and SAP.

Catalogs

Prepare files and Upload New catalogs in Ariba system

Add items to existing catalogs, Catalog CMS

Update keywords as per user requirements

Conduct training on Catalog PR creation in SAP ECC.