ORGANIZATIONAL STRUCUTRE
BUSINESS: CIRCOR INDUSTRIAL
LOCATION: COIMBATORE, INDIA
DIRECT REPORTING: TEAM LEAD – INDUSTRIAL VALVES
FUNCTIONAL REPORTING: NA
POSITION DETAILS
Position Summary
The Applications Engineer is responsible for supporting and working with customers which include distributors, agents and end user accounts. Will be part of a team providing high performance engineered solutions to the market. Under direction of the Team Lead – Industrial Valves, the Applications Engineer responds to customer inquiries, creates or identifies solutions, and identifies equipment configurations to customer needs and establishes pricing for these products and solutions. Also, ensures the correct and proper equipment is specified in the best interests of the customer and of CIRCOR.
Principal Activities
- Should be responsible for sizing and selection of control valves, desuperheater, Steam Conditioning, pump protection valves and various other pressure related products.
- Should be able to prepare Techno-commercial proposals; Should be able to provide technical support to the customers
- Supports the Sales and Product Managers objectives.
- Provides technical assistance during the detailed engineering phase of inquiries and projects through product applications and specifications in order to provide an engineered solution for integration.
- Analyses specifications, application data sheets, inquiry data sheets or other similar documents to determine if the desired specifications can be met.
- Defines the products and their interrelationships to meet the functional and performance requirements.
- Prepares estimates/quotes for non-price listed products and other pertinent data required to satisfy customer requirements.
- Maintains and improves technical competency, staying current with changes in the industry.
- Completes and maintains all required paperwork, quotes, quote log, and other required documentation.
- Works directly with our customers (both internal and external), potential customers, and sales people.
- Learns and understands customer's requirements and application to make appropriate product recommendations.
- Responds to various technical questions regarding products and systems solutions.
- Reviews customer requirements and recommends applicable products and solutions.
- Prepares and submits customer quotations.
- Evaluates inquiries and specifications to create formal proposals for sales managers, distributors, and other customers.
- Prepares quotations for products at the appropriate price while ensuring the quote meets the company's profitability and quality standards, and the customer delivery requirements.
- Quickly responds to customer questions concerning correct selection of CIRCOR products. Provides application assistance.
- Knowledge of valves used in different Power Plants Application
- Experience in independently handling customers/large accounts/ projects
- Experience in handling overseas customers
- Experience in working on KPI, Data Analysis
CANDIDATE REQUIREMENTS
Knowledge Skills & Abilities
Technical Skills:
- Very good knowledge in international standards & specifications related to control valves.
- Very good knowledge in materials and specifications used in the control valves for various parts combined with different applications / requirements
- Should have worked in reputed valve companies and should have sound knowledge in control valves and related products for Power Plants Industrial Plants.
- Should have good Application Knowledge and Material Selection
Soft Skills:
- Listening and counselling skills.
- Team building and Leadership skills
- Communication and presentation skills.
- Negotiation & Influencing skills.
- Problem analysis and decision making, Analytical skills
Education & Experience
- Education: BE in Mechanical / Instrumentation for Application Engineer
- Experience: 8 + years of experience in control valve industry Experience
CIRCOR is an EEO Employer of Females/Minorities/Veterans/Individuals with Disabilities
