Job Description - Hub Admin Manager
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Required Information
Details
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Role**
Hub Admin Manager (HADM)
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Required Technical Skill Set**
Graduate/MBA, exp. in Facility Management
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No of Requirements**
162
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Desired Experience Range**
2-5 years
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Location of Requirement
Pan India
Desired Competencies (Technical/Behavioral Competency )
Must-Have**
- Good communication skills (written/verbal)
- Strong technical knowledge of Electrical Equipments
- Experienced in Soft services facility mgmt.
- Experience in Facility Operations and management
- Must have managed a team
- Experience in conflict management
- Willing to work, learn and perform under extreme pressure
- Willing to travel
- Good liasoning with Police and other local Govt. departments
- Aware of laws related to facility compliance and operations
- Vendor Management skills
- Open to take complete ownership, responsibility & accountability of assigned work
- Good computer knowledge ( Microsoft xls,word, Powerpoint etc)
Good-to-Have
Professional Certifications, additional language knowledge, Strong analytical and logical understanding
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Responsibility of / Expectations from the Role
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Complete ownership of managing HUB Admin activities/operation & Admin Team
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Defining Scope and KRA's of Team members
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Communicate and co-ordinate with immediate management for day to day activities
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Direct reporting to Regional Admin Head iON on day to day activities, incident management etc.
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Monitoring and reporting of key project activities, plans and progresses
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Managing calls and discussions
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End to end Exam day and non exam day administrative activities management and Team coordination
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Ensuring zero incident on Exam day related to Admin Services
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Help in Recruitment, Training and talent development of Team Members
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Define and deploy control and Monitoring mechanism Admin Team within HUB
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Training and development of Admin Team within HUB
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Ensure Standardising of process at all Exam Venues within HUB
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Vendor Mgmt , Support Regional Head in Finalising of contract , Vendor invoice
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Publish regular dashboard on Key performance parameters to Regional Admin Head and Sr. Mgmt on need basis
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Central spoc for all Facility related matters within HUB
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Ensure SLA/SLC at Exam Venues
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Governance over ViDZ/LISP partners , regular meeting and closure of Audit points
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Deployment of Adhoc/Contract Client at Exam Venue
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Help/support in Shortlisting prospective partner/venue identified based on defined parameters within region
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Maintain and monitor legal compliances for all Venues
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Prepare and deploy contingency/BCP
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Surprise checks at exam Venues
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Handle crisis situation
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Coordinate and manage with Client agencies on deployment and other staff related issues & Compliances
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Conduct audit of Exam venues
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Any other duty assigned from time to time