Close but not Perfect? See more jobs like this
Job Description Summary:
Meet our team - Have you ever wondered what it takes to efficiently deliver customer communications at scale for a 400M+ customer base over multiple channels, in different geographies, languages, devices at phenomenal scale.Job Description:
What you need to know about the role
The Notifications Central platform of PayPal is hiring Sr Manager – Insights to help develop PayPal’s strategy within the Notifications space. The platform enables product specific communication and is responsible for:
Sending communication to 400Mn+ user base of PayPal and its adjacencies,
Developing strategies to optimize PayPal's cost spend on communication, and
Maximizing user engagement while managing user churn
This person will be a highly motivated team player with strong analytical skills who specializes in creating and driving data backed initiatives to optimize the platform strategy. The person should be a problem solver suited to approach varied challenges in complex big data environments, collaborating with a wide variety of partners in the company, such as product experts/SMEs, engineers and support to bring their analytical insights to life.
Your way to impact :- The person should have an outside-in perspective to measure the key performance metrics of the notifications platform and evaluate the impact of the platform in driving the enterprise-wide initiatives. This should subsequently help the overall team to take data backed decisioning and monitor the results of the investments made.
The day-to-day responsibility of the person will be:
Furnish insights w.r.t the functioning of the platform & its KPIs and democratize them by sharing reports and dashboards
Surface patterns w.r.t platform utilization, cost occurrence and end user engagement
Develop AI/ML backed models to project the platform utilization, cost and user KPIs given a change within the platform/PayPal overall strategy
In your role as a Sr Manager – Insights, you will:
Develop and own data-driven decision strategies to support Notifications Central's charter
Plan and execute long-term projects from start to finish
Drive end-to-end processes with partners across many organizations
Work with product and platform teams to develop cutting edge, scalable and cost-optimized products, to enhance the experience for our global customers
Utilize bottom-up, story based, innovative techniques to apply analytical know how onto PayPal’s notifications strategies
Measure performance against KPIs and goals and develop dashboards to socialize such KPIs
Maintain ongoing communication with stakeholders and peers across the company and share updates with senior leaders in a clear manner
What do you need to bring-
Bachelor’s Degree or above in one of the following: economics, engineering
7+ years of work experience in relevant positions (e.g. Decision scientist, data analyst, statistician)
Proven analytical skills; knowledge of A/B testing best practices
Strong analytical and reporting skills
Technical orientation; Experience in SQL / R / Python / other programming language – a must
Experienced with data visualization tools such as Tableau
Excellent English verbal and written communication skills
Experience in building strategy and policies with data backed insights
Experience in the Notifications/User engagement domain – an advantage
Quick-thinker, fast learner, wide general knowledge, problem solver
We know the
and can get in the way of meeting spectacular candidates. Please don't hesitate to apply.Additional Job Description:
Subsidiary:
PayPalTravel Percent:
0Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit
Who We Are:
Any general requests for consideration of your skills, please
]]>Think you're the perfect candidate? Apply to this job
Apply on company site